POSTAL AND COURIER SERVICES REGULATORY COMMISSION ACT - 2003 (ACT 649)

    Section - 22 - Complaint to the Minister.

    (1) A person aggrieved by

    (a) a rejection or refusal of the Commission to grant or renew that person's licence; or

    (b) a modification, suspension or cancellation of a licence may lodge a complaint in writing with the Minister who shall within thirty days of receipt of the complaint, make a decision on it.

    (2) A person dissatisfied with the decision on the Minister or with the failure of the Minister to make a decision within thirty days as required under subsection (1), may pursue the matter in accordance with any alternative dispute resolution process available or in the court.